Services Provided: Member Experience Survey and Focus Groups and Change Management Consulting
“I have 32 years of experience in the Club and Fitness Industry and I am so impressed with Steve and Mark’s ability to have respect for the roots of the fitness industry while having the foresight to make useful recommendations based on practical data that will help the future of our club tremendously. Steve and Mark also have the business acumen to analyze data and see what is truly in the best interest for the club’s brand.”
Chris Manos
Club Director
Palos Verdes Beach and Athletic Club