Videos

Drivers of Employee Loyalty

This clip is taken from our video entitled “The Forgotten Element of the Member Loyalty Equation; Employees”. In this segment we discuss what employees say is important to them and how these elements are critical drivers of employee loyalty and employee productivity.

Published: February 5, 2014

Surveys: The Good and Bad

This clip is taken from our video entitled “The Secret to Understanding What Members Want and Need”. In this segment we discuss how clubs can use surveys to listen to members, as well as uncovering their overall experience with the club.

Published: February 5, 2014

Understanding the Employee Experience

This clip is taken from our video entitled “The Forgotten Element of the Member Loyalty Equation; Employees”. In this segment we discuss how important it is to understand the employee experience and the tools that can be used to understand and measure the employee experience.

Published: February 5, 2014

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In The News at ClubIntel

Recent Whitepapers and Reports

Client Testimonial

"ClubIntel helped us to dig deep into our members’ psyches and delivered to us actionable recommendations. They are patient and intuitive and as professionals they know our business inside and out. Their methodology is solid and their communication both internally and with our members is clear and concise. I would highly recommend their work to anyone who wanted to get a fair and objective look at their business from industry experts."

Smaiyra M. Million
Chief Executive Officer
Millennium Partners Sports Club Management, LLC

Clients Served